Your Transit Department

SERVICE CHANGE FOR SATURDAY, JANUARY 22

Battle Creek Transit services are cancelled this Saturday, January 22, so Transit staff can attend funeral services for a team mate.

This service cancellation includes bus service and Tele-Transit.

All services will operate on regular schedules starting again on Monday, January 24.  For more information, or help planning a trip, please call the Transit team at 269-966-3474.

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Transit adjust some services due to staffing shortage

Similar to many public transit agencies across the country, Battle Creek Transit must announce temporary service changes due to driver shortages.

In addition to the changes, please note that we are hiring drivers at this time, and those interested can get more job details and apply at battlecreekmi.gov/jobs.   Operator/driver positions start at $19.05 per hour, with no experience necessary, and we will train drivers to get their commercial driver's license.

In the meantime, we are working to provide the best service possible to the community.

Beginning January 10, the following changes will be in place until further notice: 

- Tele-Transit will provide service from 5 a.m. to 7 p.m. Monday through Friday.  This temporarily eliminates the service Tele-Transit typically provides until midnight.

- We will combine the 3E Main-Post and 4N NE Capital Avenue bus routes.  One bus will operate  both routes, alternating between them each half-hour.

  • Main-Post will operate its half-hour route at :15 after each hour
  • NE Capital will operate its half-hour route at :45 after each hour.
  • NE Capital will run an additional route at 6:15 p.m. for passengers transferring from the last hourly buses of the day.


- Our county-wide BCGo pilot will temporarily stop Saturday service beginning Saturday, January 15.

The Transit team cares about taking neighbors where they need to go.  If you need more information, or help planning a trip, please call us at 269-966-3474.  Service information is also online at battlecreekmi.gov/transit.

Thank you for your patience!


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UPCOMING HOLIDAYS


Monday, February 21, Administrative offices will be closed for President's Day.  Buses, Tele-Transit, and BCGo WILL run normal service.

Friday, April 15, Administrative offices will be closed for Good Friday.  Buses, Tele-Transit, and BCGo WILL run normal service.

Monday, May 30, Battle Creek Transit will be closed for Memorial Day.  Buses, Tele-Transit, and BCGo WILL NOT run.

Monday, July 4, Battle Creek Transit will be closed for Independence Day.  Buses, Tele-Transit, and BCGo WILL NOT run.

Monday, September 5, Battle Creek Transit will be closed for Labor Day.  Buses, Tele-Transit, and BCGo WILL NOT run.

Friday, November 11, Administrative offices will be closed for Veteran's Day.  Buses, Tele-Transit, and BCGo WILL run normal service.

Thursday, November 24, Battle Creek Transit will be closed for Thanksgiving Day.  Buses, Tele-Transit, and BCGo WILL NOT run.

Friday, November 25, Administrative offices will be closed for the day after Thanksgiving.  Buses, Tele-Transit, and BCGo WILL run normal service.

Friday, December 23, Administrative offices will be closed for Christmas Eve.  Buses, Tele-Transit, and BCGo WILL run normal service.

Monday, December 26, Battle Creek Transit will be closed for Christmas Day.  Buses, Tele-Transit, and BCGo WILL NOT run.

Monday, January 2, 2023, Battle Creek Transit will be closed for New Year's Day.  Buses, Tele-Transit, and BCGo WILL NOT run.


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CALHOUN COUNTY COORDINATED MOBILITY PILOT


BCGo is a pilot program demonstrating the feasibility of an on-demand transportation system in Calhoun County.  This pilot program is funded through a Michigan Department of Transportation grant and is expected to operate for a period of 12 consecutive months.  BCGo is operated by Battle Creek Transit, a department of the City of Battle Creek, and collaborating agencies.  These collaborating agencies may operate vehicles that do not reflect the BCGo name or branding but are operating the same BCGo on-demand software as part of the pilot demonstration.

Trips can be booked by using the BCGo App or by calling Battle Creek Transit Dispatch at (269) 966-3474.  The pilot will initially operate Monday-Friday from 6 a.m. until 9 p.m. and Saturday from 9 a.m. until 5 p.m.

For more information and a listing of frequently asked questions, click on the following link:

Battle Creek Go (bcgomi.com)




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FEDERAL FACE-MASK MANDATE  

In accordance with the federal face mask mandate, individuals riding in or operating a Battle Creek Transit (BCT) vehicle or entering a BCT facility or the Intermodal Transportation Center (Amtrak/Greyhound station) must wear a face mask at all times.  Refusing to wear a mask is a violation of federal law, which can lead to penalties under the law, as well as ride denial.

Masks must properly cover both the nose and mouth.  Face shields and face coverings, such as a  bandana or handkerchief, do not qualify as a face mask.  Prolonged periods of mask removal for the purpose of eating, drinking, or smoking are not permitted. 

BCT accepts the CDC's definition of mask under this order.  The following link is the CDC's guidance on masks:  https://www.cdc.gov/quarantine/masks/mask-travel-guidance.html

This policy does not apply to children under the age of 2 and people with a disability who cannot safely wear a mask because of a disability as defined by the Americans with Disabilities Act.  An exemption under ADA is a narrow exemption that includes a person with a disability who cannot wear a mask for reasons related to the disability.  It is not meant to cover persons for whom mask-wearing may only be difficult. 

Individuals requesting an exemption under ADA should contact BCT at (269) 966-3474 for information.  BCT may request medical consultation, medical documentation, and/or other information to support this exemption.  Passengers may be required to provide evidence that the passenger does not have COVID-19, such as a negative result from a SAR-CoV-2 viral test or documentation of recovery from COVID-19.  Passengers seeking exemption may be asked to travel at less crowded time or may be asked to request an accommodation in advance through booking reservations.  

For more information on the CDC Order, click on the following link:

https://www.cdc.gov/quarantine/pdf/Mask-Order-CDC_GMTF_01-29-21-p.pdf

To read the TSA Security Directive, click on the following link:

https://www.tsa.gov/sites/default/files/sd-1582_84-21-01.pdf

Thank you for complying with this Federal Mandate

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OFFICE IS OPEN

BCT's Administrative Lobby has reopened HOWEVER, you are still able to conduct business at our walk up window at 339 W. Michigan Avenue, Monday through Friday, 8 a.m. to 5 p.m. as well.  We do ask that you wear a mask while inside our office per FTA mandate.   Passes can also be exchanged or purchased at Full Blast.



Riders who still have multi-ride punch passes must exchange them for books of individual ride tickets, for any remaining rides on the pass.  Riders can purchase new books of individual tickets at the same rate as the multi-ride punch pass.

This change is to keep contract between drivers and passengers at a minimum, as the COVID-19 pandemic continues.  Riders will show the driver the front of the pass when boarding through the front door, and request a transfer at that time, if needed.  Transfers remain free.

Whenever possible, riders should exit Transit vehicles through the rear doors, unless they need to use the lift or ramp.

Transit had operated, temporarily, fare-free from March 2020 to September 2020, so we could continue public transportation services to the community, while also helping prevent the spread of the virus.  This was equal to almost half of Transit's annual fare revenues.  The Transit team spent the time since implementing a fare collection procedure that is safe for our passengers and our staff. 

Bus fare remains at $1.25 per ride.  Riders must pay exact case fare; drivers cannot make change.

Please wear a mask while using Transit services, and observe the social distancing markings inside the vehicles. 

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BIDS & PROPOSAL SOLICITATIONS

Bid & Proposal solicitations are currently available from the City of Battle Creek...include Battle Creek Transit when available.  Click on the following link for a complete list:

Bid & Proposal Solicitations | Battle Creek, MI (battlecreekmi.gov)




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Because of continued service adjustments in the ongoing coronavirus pandemic, Battle Creek Transit will keep the current fare structure, and revisit a proposed fare increase at a later time.

Right now, Transit buses and Tele-Transit vans continue to operate on their regular schedules, fare-free and with rear boarding when possible, to limit personal interaction and help prevent the spread of the virus.  

When the restrictions loosen, bus fare will remain $1.25 per single ride, $.60 reduced fare and Tele-Transit ADA and reduced fare will remain $2 ($7 full fare).

Fore more information, click on this link:

https://battlecreekmi.gov/CivicAlerts.aspx?AID=1062


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POLICIES

SHOPPING CART POLICY:
Please click on the tab on the left entitled Guidelines for your Safety and Comfort for important information regarding shopping carts on BCT vehicles.

STROLLER POLICY:
Please click on the tab on the left entitled Guidelines for your Safety and Comfort for important information regarding shopping carts on BCT vehicles.