Will the R900 device and/or E-coder meter change the dollar amount of my bill?
Utility bills are based on a ready-to-serve charge for water and sewer. The amount of water that is used also is generally billed for sewer. The new R900 transmitter and new E-coder meter will not increase the amount of your bill if your consumption does not change.

There is the possibility that the old transmitter was not providing our system with a current read. If that is the case, the city has a process in place for reconciling the account. Should you see a water bill that seems out of line, please call Utility Billing at 269-966-3366 to review the steps to resolve an amount due. This situation is one of the reasons we are installing the new read system.

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1. Why can't my water meter stay in the pit?
2. Why do I have to pay for raising the valve and meter out of the pit?
3. Is a plumbing permit required for this work?
4. How much does this work cost?
5. Can I do the work myself?
6. What if I can't afford this work?
7. What if I choose not to comply with moving my meter?
8. Do I have to pay for the new water meter and/or R900 transmitter?
9. Why did the city replace my water meter, but not my neighbor's?
10. Why does my house need a new radio transmitting device?
11. How does this meter/radio transmitter change benefit me?
12. Are these new transmitting devices safe?
13. When will city staff come to my home to install the R900 device?
14. Do I need to be home when the R900 device is installed?
15. How will I know if the installer is really a city employee?
16. How long will it take to install the new R900 device?
17. Why was a card left on my door when the R900 device was installed?
18. How can I help my appointment go smoothly?
19. With the new R900 device and/or E-coder water meter, will the timing of my bill change?
20. Will the R900 device and/or E-coder meter change the dollar amount of my bill?
21. How do I read my new water meter?
22. Is my new water meter a "smart meter"?
23. What if my question doesn't appear here?