What is the children travel policy?

Children must be at least 8 years of age and not require the use of child restraints, including car seats or booster chairs, to be eligible to use the service.  All children, regardless of age, must be able to be safely secured by standard safety belts. Passengers under the age of 13 years old must be accompanied by an adult.  

Children 13 years and older can be a user of their parent or legal guardian’s App and travel independently with their parent’s consent on the application. If traveling independently, we highly recommend the booking is made on the phone or device they will be traveling with, to ensure they receive notifications about their trip. If a minor is traveling independently the parent or legal guardian agrees to be bound by the minor user’s use of the app and service. 

Show All Answers

1. What is BCGo?
2. When can I use BCGo?
3. How do I book?
4. What are the fares and charges?
5. When will my ride arrive?
6. What if I need to change my booking?
7. What is the children travel policy?
8. What if there is multiple passengers in my party?
9. What can I bring on the vehicle?
10. What is the seat allocation and use of seat belt policy?
11. I use a wheelchair. Can I ride on BCGo?
12. Can I bring oxygen on the vehicle?
13. Will I be able to bring my service animal with me?
14. Who can I call if I have more questions or have a complaint?