Make an Online Payment

Welcome to the City of Battle Creek Online Utility Payment Portal

Online bill pay is available for customers wishing to pay their City of Battle Creek utility bill with their Visa, Master Card or Discover debit/credit card.  To sign on you will need your utility account number and the name as it appears on your bill.  Fill in the fields required and you will be logged into the City of Battle Creek eUtilities.  The “Make a Payment” option is available within this feature.

ATTENTION UTILITY CUSTOMERS
Effective March 1, 2019, you will need to create a NEW username and password to access your utility account online because of an update to our software.  This is required for new and existing customers.

NOTE: Use a computer to create your account.  Phones and other tablets may not finish creating your account.

To create a new account beginning March 1, select "Create User Profile" link below the Sign In.  
~ Enter your Account number, Last Name, and Full Name to verify your account
~ Create a Username for your new profile
~ Create a Password and re-enter in Confirm Password
~ Enter an Email address and re-enter in Confirm Email
~ Select the Register button and continue with remaining instructions

NOTICE TO UTILITY CUSTOMERS WHO ARE SUBJECT TO WATER SHUT OFF OR HAVE ALREADY HAD THE WATER TURNED OFF :

      • If your water service is scheduled for shut off you may use the online utility payment option until 5 p.m. the Monday before the shut off date.
      • If your water service has been shut off, you are required to pay a turn on fee before service will be restored.  You can pay in person but must provide the receipt to the Utility Billing Office to schedule the turn on.  If paying online, you must call our Utility Billing Office to notify them of your payment at 269-966-3366.
 

Your payment process must be successfully completed by

5 p.m. eastern standard time to be marked as paid on that day.

* Internet Explorer 8.0 + for Windows is recommended

Online

City of Battle Creek Utility Billing Division
City Hall
10 N Division Street, Room 107
Battle Creek, MI 49014
Telephone:  269-966-3366

Regular hours of operation:  Monday through Friday, 8 a.m. – 5 p.m. except holidays

*** eUtilities is unavailable nightly between 1:30 – 2:30 a.m. eastern standard time for system maintenance.  ***