BC311 text over Battle Creek skyline with city logo
  1. BC311 Information Center

    Emergency Phone: 911

    Hours: 8 a.m.-5 p.m. Monday-Friday

We now have a one-call shop to answer your non-emergency city questions, and help you with service needs.

We are still working through the setup of this center, so for right now, when you dial some city department phone numbers, those will forward to our five call center teammates. You can also call them directly for assistance - 269-966-3311. Soon you will be able to dial 311, but this is not yet available. 

Eventually, all main department phone numbers will route through the information center, and we will have more ways to contact this team.